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Shipping, Warranty, & Returns

Shipping

JuvaLips currently offers free United States Postal Service Priority Mail shipping for all US orders of Juvalips. Most packages hit their destination in the United States between 2-4 days. Packages are issued a tracking number so that we can attempt to verify delivery if needed. Orders placed Monday through Thursday generally ship the following day, with orders placed on Friday shipping the following Monday. In most instances, you will receive an “Order Complete” e-mail with USPS tracking information back to your original order e-mail. Unfortunately, we cannot dictate delivery instructions for your packages such as “leave by the back door” so please have us ship to a safe, valid address.

Juvalips offers 19.95 GLOBAL SHIPPING. Orders will arrive in 7-21 business days WORLDWIDE.

Warranty

If any product manufactured by JuvaLips fails due to workmanship or a material defect we will repair or replace, at our option, for a period of ONE YEAR beyond the original purchase date. Your proof of purchase may be required. Please save a copy of your original invoice.

We offer a 30 day money back guarantee and a 1 year warranty. If you are not 100% satisfied with your JuvaLips product you can return it for a full refund of the purchase price less shipping charges for up to 30 days after the date of original sale. For our 1 year warranty, we will repair or replace the device for one full year from date of original sale. Please see our return policy below for additional details.

Returns

Any refunds issued will be issued back to the same card or method that you used for the original purchase and the time it takes to receive the refund will depend in part on your specific card issuer’s policies. We strive to process returns and refunds as quickly as possible.

Email service@myjuvalips.com for return instructions.

Return Address;
JuvaLips LLC
Returns Dept
8700 Rendova Street NE
Circle Pines MN 55014